A deposit of £100 must be paid within seven days to confirm your booking, this is non-refundable. Payment details (BACS or cheque) will be emailed to you once we have received your booking request.
The balance is payable 14 days before your arrival date (a reminder will be sent by email). If you are booking within four weeks of your holiday start date, full payment must be made at that time of booking. Non-payment of the final balance when it becomes due may constitute cancellation of your holiday and forfeiture of your deposit payment.
If you need to change your booking, please contact us as soon as possible and we will try and accommodate your request.
NOTE: Unless agreed in advance by the owners, bookings are accepted only in the names of those who will be staying in the property and they must be over the age of 18.
If you need to cancel your booking, we will make every effort to re-let the accommodation. If successful the booking fee, less the deposit, will be refunded to you. If we cannot re-let the accommodation then you are responsible for full payment. We strongly recommend that you to take out the appropriate holiday insurance to safeguard against holiday cancellation.
Bookings start at 3pm and finish at 10am. Directions and access information will be emailed to you after we have received your final payment. In some instances we may be able to bring forward the arrival time or extend the departure time, please ask ahead of your stay.
Your party must not exceed two adults and a babe in arms and we do not accept guests under the age of 18. The barn is not suitable for children. We ask you to respect the neighbours and reserve the right to ask nuisance visitors to leave. In these circumstances no refund will be given.
We’re sorry but we don’t allow pets or smoking in the property.
The owners are absolved from all liability to the hirers, for the loss or damage to personal property.
Your booking includes all linen, towels, heating, first basket of logs and Wi Fi.
The Barn: The area immediately outside the barn is exclusively for guests and you are welcome to enjoy the rest of our garden too.
Braecote: The garden and parking area at the back of the cottage are for your use only.
Care of the property
We ask you to treat the property with respect and to leave it as clean and tidy as you found it. Please keep all furnishings and fittings inside and outside the property in a comparable state of repair and condition as at the beginning of your stay.
We ask you to advise us of any damage, breakages or spillages when they occur so that we can fix/replace these for you or before the next guests arrive. If guests depart without reporting damage, breakages or spillages caused through neglect we reserve the right to invoice guests following their departure.
A charge of £100 for deep cleaning will be made if there is evidence of smoking or pets in the premises.
Breach of these conditions may result in us making an additional cleaning charge or making a claim against you as a result of any damage or loss.